Shipping & Returns

Shipping Information


🚚 Shipping Charges

  • Free Shipping on orders above ₹500 (India)
  • Orders below ₹500 – ₹80 shipping charge
  • International orders – ₹2000 to ₹2500 (depending on weight & location)
  • Free international shipping above ₹18,000

⏱ Delivery Time

  • India: 2–4 days after dispatch
  • International: 5–10 days (up to 15 days depending on destination)

Delivery timelines may vary due to customs, courier delays, or product availability.


📦 Shipping Partners

We use trusted logistics partners including:

  • EMS Speed Post
  • FedEx
  • Aramex
  • DTDC & other regional couriers

Shipping partners


🌍 International Shipping

We ship worldwide including: USA, UK, UAE, Australia, Singapore, Malaysia, South Africa, Qatar, Oman, Mauritius and more.

  • Custom duties are NOT included in checkout pricing
  • Customer must pay local customs or import duties as per destination country rules

📦 Order Tracking

Once your order is shipped, you will receive:

  • Tracking number
  • Courier details via email

You can track your shipment within 24 hours of dispatch notice.


❗ Delayed Orders

If your order is delayed beyond the expected delivery timeline, please contact our logistics desk directly:

📧 Email: [email protected]


🔁 Returns & Refund Policy

  • Return requests must be raised within 7 days of delivery.
  • The product must be unused and in its original condition and packaging.
  • Shipping Costs: The buyer bears all return shipping label fees unless the item arrived physically damaged or incorrect.
  • Customized items and custom-tailored assortments are NOT returnable.
  • International orders are NOT eligible for return or exchange due to customs complexities.

💰 Refund Process

  • Refunds are initiated only after the returned item successfully passes our warehouse quality check.
  • Processing window: 5–10 working days back to the original payment channel.
  • Cash on Delivery (COD) refunds will be issued securely via electronic bank transfer.

❌ Order Cancellation

  • Cancellations are allowed within 24 hours of placing the order.
  • No cancellations or modifications can be executed after the shipment has been dispatched.

📦 Special Note for Rudraksha Orders

Final specialized packing and shipping costs are heavily governed by the weight configurations and volumetric scales of the destination logistics zones.

Shipping rates


🔐 Packaging & Safety

  • Water-proof, heavy-gauge protective packaging
  • Tamper-proof security sealing strips
  • Insured, safe & secure global dispatch protocols

📞 Need Help?

Contact our operations support team for any unresolved shipping or order tracking updates.

📧 [email protected]